If you are an institution, organization, association, cooperative, company, business, producer, tourist guide, environmental hiking guide, sports instructor, etc., become a partner of Terre dei Malaspina and use our services to promote, book, and sell your sustainable and responsible tourism experiences!
All you need is:
– a computer (laptop or desktop), but a tablet will also work, with a web browser (e.g., Google Chrome, Apple Safari, Microsoft Edge) updated to the latest version
– basic computer skills
To become a participating reality of Terre dei Malaspina, fill in the online form. You will be guided through some simple questions, useful for gathering the information needed to best describe your mission or your professionalism. Read carefully the General conditions of contract and use of the platform.
Your business name, a short description, your logo, and the most beautiful images are the first steps towards joining the Terre dei Malaspina community. Users consult this information to learn who you are.
Once you’ve completed registration, check your inbox, which you provided during registration. It may take a few days, after which you’ll receive an email from no-reply@terredeimalaspina.it with the credentials needed to access your Reserved area of the Content Manager (webCMS) for the first time. If so, check that the email isn’t in your spam folder.
Log in to your profile. Use the credentials you received via email from no-reply@terredeimalaspina.it to access your Reserved area of the Content Manager (webCMS). If so, check that the email is not in your spam folder.
For security and privacy reasons, upon first login, we ask you to change the temporary password you received by email to one of your choice, which must meet certain security criteria set by the Platform. Check the “Remember me” option if you want your web browser to keep your Profile active even when you’re inactive.
If you’ve forgotten your login credentials, click “Forgot Password” and follow the simple process to reset your Profile.
If you encounter any difficulties, have any doubts, or have any questions, you can contact our Help Center at any time. The first time you log in, you’ll be asked to register. If you wish, you can use the same credentials you use to access your Members’ Area.
Click Manage at the top. In the drop-down menu, click Locations to access the places your profile is associated with on Terre dei Malaspina. If your profile is associated with a long list of locations, you can use the text bar to perform a convenient search. Once you’ve selected the location you’re interested in, its name is highlighted in green.
If you would like to add a Location, please submit your request to the Help Center.
Once you’ve selected a Location, click Add to create a new Experience and access its description page. If your profile manages more than one Owner, select the Owner for whom you’re editing this Experience from the drop-down menu (e.g., Park Authority, Guide Association, etc.) among those available. If the Owner you’re connected to isn’t available, contact the Help Center.
In the following fields, enter the following information:
Title: The title of the experience;
Description: Fill out this field with as much information about your experience as possible: date, time, meeting points, itinerary/activity description, contact information, etc.
Tips: Provide suggestions you consider useful and important for your users, such as recommendations for appropriate clothing and equipment;
Items marked with an asterisk (*) are required.
Please note:
– For all fields, remember to include the English translation, which can be activated by clicking the flag above each field.
From the available Categories section, check one or more items that best describe the experience you’re proposing. If a category you think would best represent your experience is missing, suggest adding it to the Help Center.
Click the Add button and use the drop-down menu to enter the Attributes that are highlighted to better describe your proposed experience to end users.
These include: itinerary length; duration; difficulty; accessibility; recommended period; available languages. Each Content associated with the attribute is sensitive to the attribute itself. For example, if you select the “Difficulty” attribute, enter consistent values in the “Content” field, such as “Easy, Intermediate, Difficult; T, E, EE, EEA; WT1, WT,” etc.
Note:
– Remember to enter the English translation for each edited Attribute.
Like all fields not marked with an asterisk (*), the More Content and Cancellation and Refund Policy sections are optional. Use them to include links to external resources that enrich and enhance the interpretation of your experience (e.g., maps, videos, publications, audio content, etc.) and to describe how cancellations and refunds are handled, if available.
Fill in all the fields in the SEO Metadata section with the most important keywords that describe your experience. Search engines (e.g., Google, Bing) use this information to improve the indexing of your experience on search engines.
Enter the final price in euros (€), including all fees, that the end user will pay at the time of booking for the experience. Enter 0.00 if the experience is offered free of charge. Click Add to enter more than one price range, each associated with a specific category (e.g., members, children, etc.), which you can describe in both Italian and the English translation.
In the Revenue column, you can immediately see the revenue, net of the commissions applied by Terre dei Malaspina, in relation to the final price you set. This amount is calculated based on the Band applied by the Platform at the time of editing.
Items marked with * are mandatory.
Please note:
– For all completed fields, enter the English translation by clicking the flag next to each field.
Define how the public can access your experience:
Use the Maximum Capacity, Minimum Participants, Start Date, End Date, Start Time and Minutes, End Time and Minutes, and Recurrence Days fields to define the specific characteristics of the experience you are offering.
Please note:
– You can change the calendar dates of any “Calendar” experience at any time.
– Once saved, an “Open Access” experience cannot be converted to a “Calendar” experience, and vice versa.
– The Start Date and End Date fields, which are also required for Open Access experiences, correspond to the first and last recurrence dates. For example, use the season start and end dates for an experience (e.g., a hike) that has multiple repeats during this time period.
Enter the exact address of your experience meeting point, which is where participants will gather on the date and time you specified on your calendar to start the experience. For locations that don’t have a specific address, drag the map to position the meeting point exactly where the pin is located.
Note:
– Verify the correct location on the map.
Once you’ve completed describing your experience, click the Save button in the top right.
In the Experiences menu on the left, select your experience from those available. Click the dotted rectangle next to the Gallery section and browse your computer’s folders to select the images that best represent your experience.
Please note:
– Each image must be in JPG format, with a maximum file size of 1MB.
In the Experiences menu on the left, select your experience from those available. If your experience is Calendared, use the Events section to add, delete, or edit the features of each replay. For each replay, you’ll need to fill in the following information:
You can cancel a repeat at any time if it hasn’t yet been booked or hasn’t reached the minimum number of participants.
Click Manage at the top. In the drop-down menu, click Bookings to access the list of bookings made by users for your experiences. Use the “text and date” fields to narrow your search. In the table below, each row corresponds to a booking, and the corresponding column contains the following information:
The last column on the right allows you to perform some useful Actions to verify and complete bookings made by your users:
to view the voucher for a successfully completed booking
to email the user a voucher for a successfully completed booking
indicates an uncompleted payment and an unconfirmed reservation
to clear an uncompleted reservation
Clicking the Management menu opens a drop-down menu. Click the Location and then the name of the Experience you wish to view to access the list of bookings made by users for each scheduled Replay. In the table below, each row corresponds to a Replay, with the following information displayed in each column:
For a Rerun that has already received reservations, click the down arrow (V) to expand the list of users who have completed their reservation. In the table below, each row corresponds to a reservation, with the following information displayed in each column:
Clicking the Management menu opens a drop-down menu. Click the Payments item to access the list of payments made by users for your experiences. Use the text and date fields to narrow your search. In the table below, each row corresponds to a payment, with the corresponding information listed in the columns:
Click the Excel button at the top right to download the payment table based on the criteria (text and data) you enter in the search bar on the left.
